Express Appliance Fix L.L.C works out of 4 17C St in Al Wasl. Every technician on a job is on our own payroll, so the person who quotes the repair is the person who carries it out and answers for it afterwards.
We started with one van and a stock of washing machine parts. What kept the work coming was not marketing but the simple fact that people rang us back the next time something broke, and sent us to their neighbours.
Today we cover washing machines, refrigerators, dishwashers, dryers, ovens and gas stoves for villas, apartments, offices and restaurants across the emirate. Gas work is handled only by gas-trained technicians, and every job ends with a test before we pack up.
Six commitments that apply on every callout, whether it is a filter clean or a compressor replacement.
The price is agreed before a panel comes off, and it does not move afterwards.
Every technician is on our payroll and carries ID when they arrive.
We hand over whatever was replaced, so you can see exactly what you paid for.
If replacing the appliance makes more sense than repairing it, we say so.
Hobs and cookers are only touched by technicians trained for gas, with a leak test at the end.
Furniture moved back, floors wiped, packaging taken away with us.
Figures from our own job records across Dubai.
Al Wasl is our base, and these are the areas we reach fastest, often within two to four hours of a booking.
Send the appliance and the fault in one message. A licensed technician comes out with the likely spares on board, agrees the price first, and charges nothing if the unit cannot be repaired.